Operations Directors

The right supplier for you

Even though it might not be your direct responsibility, IT is at the heart of operational productivity and so a critical part of the Ops Director’s toolbox. A number of IT related dilemmas crop up:

  • How much should you build in house vs outsource?
  • How much should you integrate best of breed individual applications vs moving down an ERP-type of a route to get everyone on “the same system” for all operational parts of the business?
  • Where should you prioritise service and process automation enabled by IT?

By partnering with Modrus you are able to get the benefit of our experience to help you focus your time and resources on those areas of IT that will bring the biggest value for the least disruption and cost.

Freedom to focus on what’s important

We provide a full range of outsourcing services enabling you to confidently move away from needing to worry about operational IT and instead focus on driving operational efficiencies and focusing on what matters most to your customers.

Benefit from our experience

The real value in IT comes not from “keeping the lights on” at the infrastructure layer, but higher up the IT value curve when you can review and consolidate the applications you use, integrate workflows to simplify processes and focus more closely on how technology can add value to your customer interactions. The Modrus team can help you assess where you are on the value curve and what you need to do to progress.

No high pressure selling

We’re always ready to have a discussion and help you assess your options – in the end what matters most is the fit between what we can do and what you need to achieve. Modrus isn’t right for everyone, and if the fit isn’t right we’re always happy to give advice about how else you could achieve your goals.

operations

Modrus is a leading supplier of outsourced IT services and through their technical expertise, integrity and professionalism; they continue to seamlessly deliver the services we require.”

Andy Huntley, Production Director, Zone

What do we do?

We are a Microsoft Gold Partner with three centres of expertise. You can either buy Services On Top – individual services to complement what you already do in house, or Services On Tap, where design, installation, hardware, software and support is all bundled into a fixed price per user per month.

Networks & Voice

Networks & Voice

As a registered ISP we deliver all grades of Internet connectivity, MPLS, WAN, LAN, Wireless, Switches, Routers, Firewalls and Telephony with HP, SonicWALL, Meraki and Clavister

Servers & Hosting

Servers & Hosting

Through our two tier III data centres we deliver on- premises and cloud hosting, DR and Backup using Hyper V, VMWare & Veeam typically on Dell platforms.

Real & Virtual PCs

Real & Virtual PCs

We provide and manage physical PCs, Laptops and Tablets and accessories as well as virtual desktops with or without Thin Clients.

Who we work with

We work with both IT professionals and Business Leaders, who usually have different needs and different perspectives. What unites them is the desire for reliable, cost effective and up to date IT that empowers and motivates their workforce, plus a financial strategy that moves IT costs from CAPEX to OPEX.



Modrus for Managing Directors

"Modrus assumes responsibility for the management of your computing systems and provides unlimited helpdesk support for your staff, allowing you to get on with your business."


Modrus for Finance Directors

"For a single monthly fee, Modrus supplies, maintains and supports the necessary hardware and software for your business to operate - eliminating IT related capital expenditure."


Modrus for Operations Directors

"By partnering with Modrus you are able to leverage its considerable investment in technology, methodologies and people, to outsource a broad range of business IT services."


Modrus For IT Directors

"Modrus is an experienced supplier of outsourced computing and telephony solutions, as well as an industry respected retailer of networking and VoIP equipment. "

What do our clients think?


  • Andrew Anderson

    "InSTREAM is delivered as a service and so Celaton needed a robust, secure, scalable and flexible hosting solution to support its customers. It also needed an infrastructure partner that understood its needs and could respond quickly to changes as required. Modrus ticked all of the boxes so the decision to work with them was an obvious one."

    Andrew Anderson • Chief Executive Officer

  • Andrew Waples

    "We made a conscious decision to search for partners capable of supplying an integrated networking and telephony solution so we could avoid the 'teflon challenge' of problems being passed from one supplier to another. Modrus took the time to understand our requirements, tailored an effective solution to meet them and early on were especially helpful in assisting with the development of a logical IT strategy that focused on supporting learning."

    Andrew Waples • Head of Technical Services

  • Darren Mills

    "We have a small team of 7 people handling first and second line support for 1000 users in our offices around the world. As you can imagine, this is a huge task and we rely heavily on suppliers like Modrus for problem solving and advice, when we are unable to resolve issues internally."

    Darren Mills • IT Manager

  • Tim Piper

    "With our old phone system we probably lost 10 calls a day, We were concerned that we were failing to meet customers' expectations with regards to the service we provide. Now we can see at a glance which teams are getting more calls than others. If we see one taking 20 per cent more calls than the rest, we know we need to allocate more resources to that team."

    Tim Piper • Director of Finance

  • Chris Croft

    "We are definitely not an IT company, however IT is crucial to the operation of our business. We annually organise and deliver around 260 days of professional training and from this our candidates generate approximately 2000 assignments, all of which need to be collated, assessed and moderated."

    Chris Croft • Managing Director

  • Colin Webster

    "We knew that we wanted to use Microdec's Profile CRM at the core of our business and we recognised that we faced a choice between running our own systems or selecting an external IT provider. Employing your own IT staff and procuring your own hardware and systems immediately builds cost and risk into the process. Because of this and a desire to keep our IT flexible, meant outsourcing our IT was a straightforward decision."

    Colin Webster • Chief Financial Officer

  • Mark Fone

    "f1 recruitment LLP specialises in finding professional staff for the in-house communications and marketing teams of visionary companies and the most edgy and creative marketing, advertising, public relations and events consultancies that service them."

    Mark Fone • Managing Director

  • Andy Huntley

    "We made a conscious decision not to employ an internal IT team and to outsource this role plus the provision and management of our hosted applications, Internet connectivity and VoIP to Modrus. In one guise or another, we have dealt with them for over 10 years and in that time they have repeatedly proven their expertise in these areas."

    Andy Huntley • Production Director

  • Alison Dean

    "With split locations between the UK and Channel Islands, we needed a supplier able to deliver and support remotely, over extended hours. We want to focus on generating superior returns for our clients, not on IT - and working with Modrus allows us to do just that."

    Alison Dean • Financial Director