3com Phone Systems

3Com® IP Telephony systems deliver the 'SIP standards' based, communications flexibility and ease of use that enterprises of all sizes need to increase productivity, strengthen customer interactions and lower costs. 3Com® IP Telephony facilitates business collaboration with powerful, built-in call-processing features that include voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voicemail/e-mail clients, and optional unified messaging capabilities. User feature programming and web-based administration simplify day-to-day operation.

To meet the needs of a mobile workforce, 3Com® IP Telephony offers even casual remote workers all the services they would get at central offices without awkward call-forward functions or multiple voicemail boxes. It works cost-effectively works with business applications such as customer relationship management and call centres, enabling integration with advanced call centre management, routing, monitoring, and recording components for more effective service activities

• Provides easy access to a rich set of productivity-enhancing telephony features
• Minimizes interruptions in business activities with its high availability and secure operation design
• Reduces costs with built-in functions and simplified administration
• Provides platform options that accommodate installations ranging from individual small offices to multinational networked sites
• Allows deployment of a four- or five-digit dialing plan for the entire enterprise
• Lets mobile workers and remotely located call centre agents make use of the full range of features
• Integrates easily with other business telephony applications

Awards & Certifications

Unified Communications Product of the Year 2007

Miercom Recognition for Best Distributed Survivability High-end IP PBX

Internet Telephony Product of the Year 2007