Modrus Office
Modrus Office provides a fixed fee, fully managed, comprehensive IT environment, proven for professional companies with 25-100 employees. Customers focus on their revenue generating activities safe in the knowledge that their technology needs are understood and delivered to a level that could not be achieved cost effectively with in-house skills.
Concrete business benefits - Modrus Office increases productivity and fee earning potential by virtually eliminating time wastage due to IT downtime and allows you to remain focused on your business plan, not your IT strategy / problems.
Clearly defined total cost of ownership - with a fixed monthly, per user tariff covering all installation, hardware, software, support, updates and maintenance, you can see your complete IT expenditure from the outset. Modrus Office replaces high installation, swap out and unexpected break-fix charges with flat, predefined, budgetary expenditure.
Buy-back of existing hardware - most businesses are not a 'green field' site and have already made a significant investment in IT hardware and software licenses, which can prove to be an impediment to outsourcing. To overcome this, Modrus will buy back your existing hardware prior to installing its own equipment, providing you with an unexpected cash lump sum.
Corporate level support - what sets Modrus apart is that we provide the equipment and all the support that you would expect from an established IT department - but we offer better value service, have the benefit of a breadth of experience across thousands of users and will not go off sick or take holidays.
Unbeatable System Uptime Guarantee - Modrus supplies all of the required system hardware (see the diagram below) and proactively monitors everything 24/7 from its sophisticated operations centre. On many occasions this means that if an issue occurs, it is rectified before you are even aware of it. Modrus is extremely confident of the processes in place and offers a cast-iron uptime guarantee. If your system is down, you don't pay for it - it's as simple as that.
Modrus Office provides:
- Dell PCs, servers and flat panel monitors
- Desktop applications (including Microsoft Office, messaging & document viewers)
- End-user helpdesk support
- Broadband Internet connectivity with firewall
- Microsoft Exchange email with anti-spam and anti-virus
- Shared diary and contacts
- Data access controls - your private data stays private
- Nightly backups
- Key components of disaster recovery
- Software updates
- Hardware maintenance
- IT planning and strategy
- Full responsibility for delivering your IT requirements
Modrus Office system components:
"Modrus go the extra mile to resolve any issues we face. We don't see that commitment in other organisations." Alison Dean, CEO - BC Asset Management.
"The service we receive from Modrus is all embracing, with support whenever we need it, without question." John Flood, Senior Partner - McNamara Ryan Solicitors.