Why are we Different?

Finding your ‘Best Fit’ Partner

There is an increasingly wide selection of Managed Service Providers to choose from, and we know that Modrus is not always going to be the best fit partner for you and your business and the unique growth ambitions you have.

All would-be IT Partners talk about lower costs, better systems and less hassle for you. At a high level, those benefits are at the heart of our aspirations for your business too.

A level down from that however, our different approach crystalises into the following key areas:

  • We’re not just an IT supplier, we’re a genuine partner
  • IT with Modrus is not just about cost, it’s about measurable value
  • We don’t try to persuade. We present the facts – and you decide

We’re not just an IT supplier, we’re a genuine partner

genuine-partner

Partnership means sharing the risk – and one of the ways we share is to invest our time and money up front, taking 100% of the CAPEX risk to radically improve your IT from the bottom up.

Once live, our service becomes OPEX – fixed, predictable, stable. For instance, we just invested £140,000 and 40 engineer days to put in a new installation for a customer whose 160 users arrived on a Monday morning to find brand new IT equipment configured and ready to go.

IT with Modrus is not just about cost, it’s about measurable value.

We work with you up front to develop the cost benefit analysis, to clearly identify where the added value is going to come from, and then even more importantly, we work alongside you to realise that value over the life of the partnership.

As an example, we recently helped a customer identify that by re-working the configuration of internet lines across their business, they could save in excess of £50k per annum – which we then delivered.

measureable-value

Could Modrus help you take your IT to the next level? Contact us to start a conversationContact us

We don’t try to persuade. We present the facts – and you decide.

present-facts

We don’t make money out of vendor relationships and kick-back on product. We earn our money from the service we provide every month.

For that to work, our service has to be right for you – and we know the Modrus service isn’t right for everyone – and if it isn’t right for you, we help you find a better fit elsewhere.

For instance, recently, we helped an oil and gas supplier to find a different and better solution to their specific requirement after we both realised that the Modrus model wasn’t going to be the right fit.

What do our clients think?


  • Chris Croft

    "We are definitely not an IT company, however IT is crucial to the operation of our business. We annually organise and deliver around 260 days of professional training and from this our candidates generate approximately 2000 assignments, all of which need to be collated, assessed and moderated."

    Chris Croft • Managing Director

  • Darren Mills

    "We have a small team of 7 people handling first and second line support for 1000 users in our offices around the world. As you can imagine, this is a huge task and we rely heavily on suppliers like Modrus for problem solving and advice, when we are unable to resolve issues internally."

    Darren Mills • IT Manager

  • Mark Fone

    "f1 recruitment LLP specialises in finding professional staff for the in-house communications and marketing teams of visionary companies and the most edgy and creative marketing, advertising, public relations and events consultancies that service them."

    Mark Fone • Managing Director

  • Colin Webster

    "We knew that we wanted to use Microdec's Profile CRM at the core of our business and we recognised that we faced a choice between running our own systems or selecting an external IT provider. Employing your own IT staff and procuring your own hardware and systems immediately builds cost and risk into the process. Because of this and a desire to keep our IT flexible, meant outsourcing our IT was a straightforward decision."

    Colin Webster • Chief Financial Officer

  • Andrew Waples

    "We made a conscious decision to search for partners capable of supplying an integrated networking and telephony solution so we could avoid the 'teflon challenge' of problems being passed from one supplier to another. Modrus took the time to understand our requirements, tailored an effective solution to meet them and early on were especially helpful in assisting with the development of a logical IT strategy that focused on supporting learning."

    Andrew Waples • Head of Technical Services

  • Andrew Anderson

    "InSTREAM is delivered as a service and so Celaton needed a robust, secure, scalable and flexible hosting solution to support its customers. It also needed an infrastructure partner that understood its needs and could respond quickly to changes as required. Modrus ticked all of the boxes so the decision to work with them was an obvious one."

    Andrew Anderson • Chief Executive Officer

  • Tim Piper

    "With our old phone system we probably lost 10 calls a day, We were concerned that we were failing to meet customers' expectations with regards to the service we provide. Now we can see at a glance which teams are getting more calls than others. If we see one taking 20 per cent more calls than the rest, we know we need to allocate more resources to that team."

    Tim Piper • Director of Finance

  • Andy Huntley

    "We made a conscious decision not to employ an internal IT team and to outsource this role plus the provision and management of our hosted applications, Internet connectivity and VoIP to Modrus. In one guise or another, we have dealt with them for over 10 years and in that time they have repeatedly proven their expertise in these areas."

    Andy Huntley • Production Director

  • Alison Dean

    "With split locations between the UK and Channel Islands, we needed a supplier able to deliver and support remotely, over extended hours. We want to focus on generating superior returns for our clients, not on IT - and working with Modrus allows us to do just that."

    Alison Dean • Financial Director