Celaton inSTREAM™ automates all the inbound information streams that flow into and through organisations every day. Unique to inSTREAM is its ability to learn, which transforms the way that customer correspondence, financial, HR, legal and insurance documents (received by post, paper, email, fax, mobile and electronic data streams) are processed and delivers ‘Guaranteed Perfect Input’ into line of business systems.
Andrew Anderson, Celaton CEO stated, “InSTREAM is delivered as a service and so Celaton needed a robust, secure, scalable and flexible hosting solution to support its customers. It also needed an infrastructure partner that understood its needs and could respond quickly to changes as required. Modrus ticked all of the boxes so the decision to work with them was an obvious one.”
Modrus provides Celaton with a fully managed, 3-tiered architecture comprising a mixture of physical and virtual, web, application and database servers plus associated data storage, with Modrus being responsible for the provision and routine maintenance of the hardware, operating system and database applications.
Modrus’ Senior Account Manager, Innes Gerrard comments “Celaton selected our managed hosting service because it provides them with the complete peace of mind which comes from an end-to-end solution. We run proactive monitoring 24×7, checking connectivity, disk space, event logs and patch management, plus we take daily off-site snapshot backups in order to provide disaster recovery provision. In addition, we offer inclusive multi-megabit Internet connectivity, firewalling and VLAN switching with SSL secured remote access, meaning that our solution is not only technically robust, but is also extremely cost effective in comparison to other providers.”
Regarding Celaton’s relationship with Modrus, Andrew Anderson comments, “We have found the process of working with Modrus a dynamic one. We feel that Modrus is really part of Celaton’s extended team. Whenever we have had technical requirements relating to configuration or integration, the account management and support team are a call away to get things resolved quickly and efficiently.”
Building upon this successful partnership, Celaton and Modrus are currently in discussions to expand the inSTREAM hosting platform in order to accommodate its growing client base. Modrus’ Innes Gerrard states “We are delighted that Celaton has the confidence to extend our existing agreement to include additional servers and storage. The scalability of the Modrus managed hosting solution makes this a seamless task, which provides Celaton with the flexibility they require as their business requirements change.”
Andrew Anderson concludes by saying, “Moving forward, the key to our success is offering customers a securely hosted managed service that improves their business efficiency. Modrus is our technology platform provider that ensures this can happen and we look forward to seeing our partnership grow and strengthen in the future.”