About Modrus

We build long term partnerships

Modrus is an outsource IT supplier for SMEs between 50 and 250 staff.

Modrus takes responsibility for IT and telecoms in your business so that you can focus on driving revenue and profit growth.

What makes us different?

We deliver best of breed, complete IT solutions which you pay for as an all-inclusive service, priced per user per month.

This means that with no up-front cost to you, we invest:

  • Our time
  • Our money
  • Our resources

So that you get high quality accountable service, with:

  • No CAPEX
  • No depreciation
  • No complexity
  • No fuss

Founded in 2004

Modrus is a profitable 45 person, £6m turnover Managed IT and Cloud Services provider.

From data and operations centres in London, Bournemouth, Portsmouth and Auckland New Zealand we deliver a full 24×7 service; managing and supporting over 1000 servers and 3500 end users, as well as MPLS network connectivity and hosted telephony for around 140 customers, operating in 16 countries.

Around 80% of our customers are in one of five key vertical sectors –

Modrus also works with others in a range of sectors including oil and gas, manufacturing, retail and the 3rd sector.


Modrus is four interconnected teams, find out more about the Senior ManagementMeet the Team

‘On Tap’ and ‘On Top’

Our core focus as a business (and over 85% of our revenue) lies in fully managed outsourced services where we partner with our customers to provide a total IT service.

Our managed services are delivered ‘On Tap’ as a fixed and predictable price per user per month; services which can be ramped up or down to meet your changing business needs.


This includes:

  • System design
  • Onsite and offsite hosting
  • Connectivity
  • Provision of desktop and server software and hardware
  • Telephony
  • Backup
  • Management
  • 24×7 support

We also work directly with in-house IT teams to provide ‘On Top’ services which complement what the in-house team already delivers, with additional time, resources or skill sets.

‘On Top’ services range from installation of specific solutions for the internal team to manage, providing Modrus senior engineering resource to help with audit, design, issue diagnosis and fix, and business IT consultancy advice and implementation on optimising applications and workflow.

We deliver best of breed, complete IT solutions. Find out what what makes Modrus different.Show Me Why

Modrus by the Numbers


The number of physical locations we support


Petabytes of stored data we look after


The number of servers we currently manage


The number of countries we support users in


The number of time zones we work in


The number of unplanned extra charges

What do our clients think?

  • Chris Croft

    "We are definitely not an IT company, however IT is crucial to the operation of our business. We annually organise and deliver around 260 days of professional training and from this our candidates generate approximately 2000 assignments, all of which need to be collated, assessed and moderated."

    Chris Croft • Managing Director

  • Alison Dean

    "With split locations between the UK and Channel Islands, we needed a supplier able to deliver and support remotely, over extended hours. We want to focus on generating superior returns for our clients, not on IT - and working with Modrus allows us to do just that."

    Alison Dean • Financial Director

  • Andrew Waples

    "We made a conscious decision to search for partners capable of supplying an integrated networking and telephony solution so we could avoid the 'teflon challenge' of problems being passed from one supplier to another. Modrus took the time to understand our requirements, tailored an effective solution to meet them and early on were especially helpful in assisting with the development of a logical IT strategy that focused on supporting learning."

    Andrew Waples • Head of Technical Services

  • Mark Fone

    "f1 recruitment LLP specialises in finding professional staff for the in-house communications and marketing teams of visionary companies and the most edgy and creative marketing, advertising, public relations and events consultancies that service them."

    Mark Fone • Managing Director

  • Andrew Anderson

    "InSTREAM is delivered as a service and so Celaton needed a robust, secure, scalable and flexible hosting solution to support its customers. It also needed an infrastructure partner that understood its needs and could respond quickly to changes as required. Modrus ticked all of the boxes so the decision to work with them was an obvious one."

    Andrew Anderson • Chief Executive Officer

  • Tim Piper

    "With our old phone system we probably lost 10 calls a day, We were concerned that we were failing to meet customers' expectations with regards to the service we provide. Now we can see at a glance which teams are getting more calls than others. If we see one taking 20 per cent more calls than the rest, we know we need to allocate more resources to that team."

    Tim Piper • Director of Finance

  • Andy Huntley

    "We made a conscious decision not to employ an internal IT team and to outsource this role plus the provision and management of our hosted applications, Internet connectivity and VoIP to Modrus. In one guise or another, we have dealt with them for over 10 years and in that time they have repeatedly proven their expertise in these areas."

    Andy Huntley • Production Director

  • Darren Mills

    "We have a small team of 7 people handling first and second line support for 1000 users in our offices around the world. As you can imagine, this is a huge task and we rely heavily on suppliers like Modrus for problem solving and advice, when we are unable to resolve issues internally."

    Darren Mills • IT Manager

  • Colin Webster

    "We knew that we wanted to use Microdec's Profile CRM at the core of our business and we recognised that we faced a choice between running our own systems or selecting an external IT provider. Employing your own IT staff and procuring your own hardware and systems immediately builds cost and risk into the process. Because of this and a desire to keep our IT flexible, meant outsourcing our IT was a straightforward decision."

    Colin Webster • Chief Financial Officer